Privacy Policy
Effective date:
This Privacy Policy explains how LuminaSip Studios (“we”, “us”, “our”) collects, uses, and protects personal information when you visit our website, create an account, or request studio services. It is written for clarity and transparency. If you have questions, contact us at [email protected].
Data We Collect
We process account details (such as name and email), booking details (including studio IDs and hours), and technical data (device, browser, approximate location from IP, and basic diagnostics used for security and performance). We do not store payment details on this site.
- Information you provide: account sign-up details, messages you send to us, and preferences.
- Service and booking information: requested dates, time blocks, studio identifiers, and notes for your session.
- Technical information: device type, browser type, operating system, referrer, and event timestamps.
Legal Bases
- Contract: to provide booked studio services
- Consent: newsletters and marketing
- Legitimate interests: security and site analytics
Your Rights
You may request access, correction, deletion, or restriction of your personal data. You may also object to processing where applicable.
- Access: ask what data we have and receive a copy.
- Rectification: correct inaccurate or incomplete information.
- Erasure: request deletion in certain circumstances.
- Restriction / objection: limit or object to processing when applicable.
- Portability: request a machine-readable copy of certain data.
Contact
For privacy requests, email [email protected] or use the contact form.
Phone
Response time
We usually respond within 48 hours.
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